Globe Telecom Advisory: Calls, SMS, and Internet Services – Interrupted

Globe Telecom subscribers, you certainly have less chance of reading this advisory earlier today. Not unless you have an alternative internet connection from other ISPs.



This seems like a worthy bit of information to share, just in case you’re wondering why you have difficulty sending SMS, making calls, or using mobile internet. Globe said there’s a fiber cut that caused the problem in selected areas in Visayas and Mindanao. However, it seems like subscribers in Luzon are also affected. I personally started experiencing the problem in my phone line Monday afternoon.

It reads:

ADVISORY: Globe Telecom experienced a service interruption covering selected areas in Visayas and Mindanao due to a fiber cut. As a result, subscribers may experience difficulty in sending text messages, making calls or using mobile internet in these areas.



Globe assures its subscribers that service restoration is ongoing. Subscribers will be informed as soon as service is back to normal.

Though quite disappointing for Globe subscribers, at least the telco thought of having this advisory. We can’t do anything but wait until the service is restored. Surely, I’ll keep you posted.



Globe user? Hit the comment section below and do let us know your thoughts about Globe’s service. [via]



Update 1: May 9, 2011 6PM

Globe Telecom just released a media advisory addressing the issue. The same message we got earlier today. [Read]



Update 2: May 9, 2011 10:35PM

Globe Telecom outage seems to be partially resolved at least in Cebu and Bohol area. I’m now able to call and send SMS using my Globe phone; however, still no mobile internet through 3G. Globe broadband internet has also been resolved in Cebu, commented a friend over at Facebook. Another friend of mine currently in Bohol also confirmed positive service restoration.

Update 3: May 9, 2011 10:55PM

Globe Telecom service is officially backup, tweeted one of the telco’s reps. Great job, Globe Telecom!

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